Hexeline Hexeline

PROMOTION TERMS AND CONDITIONS 

GENERAL PROVISIONS

 

  1. These terms and conditions (the “Terms and Conditions”) set out the terms of the promotional campaign (hereinafter referred to as the “Promotion”) run under the name “EXTRA -15%”
  2. The Promotion is organised by HEXELINE Spółka z ograniczoną odpowiedzialnością Spółka komandytowa, with its registered office in Łódź 92-516, at 62/64 Aleksandra Puszkina Street, entered in the National Court Register by the District Court for Łódź – Śródmieście in Łódź, 20th Commercial Division of the National Court Register, under number 0000533223, REGON 360239222, NIP 7262655438 (hereinafter referred to as the “Organiser”). The Organiser is also the provider of the benefits awarded under the Promotion. 
  3. The Promotion takes place in physical stores (hereinafter collectively referred to as the ‘Stores’) and the online shop.
  4. The Promotion runs from July 17, 2026, at 3:00 p.m. through August 3, 2026, at 11:59 p.m. (hereinafter the “Promotion Period”)

 

PROMOTION RULES


  1. The Promotion is open to any person who makes a purchase during the Promotion Period, is a consumer within the meaning of the Civil Code, and meets the other conditions set out in these Terms and Conditions.
  2. The products covered by the Promotion are all items from past collections in the OUTLET or AT THE FIRST PRICE tabs, available for sale in-store and via the online shop.
  3. The discount is applied automatically in the shopping basket.
  4. The 15% discount is applied to the current price.
  5. The discount cannot be combined with the Loyalty Card.

 

COMPLAINTS PROCEDURE

 

  1. All participants have the right to submit complaints to the Organiser regarding their participation in the Promotion.
  2. Complaints are considered by a special committee appointed by the Organiser.
  3. It is recommended that complaints be made in writing and include the complainant’s full name, exact address, the date and place of the incident to which the complaint relates, as well as a detailed description and reason for the complaint and the nature of the request. Complaints by email may be sent to [email protected].
  4. The processing of a complaint takes 14 calendar days from the date of receipt, including the dispatch of the letter containing the response to the complaint. When considering a complaint, the Organiser will apply the provisions of the Terms and Conditions. The participant will be notified of the Organiser’s decision in writing to the address provided in the complaint, unless the participant has chosen another method of communication.
  5. The Organiser’s decision regarding the complaint is binding and final. Irrespective of the complaints procedure, the participant has the right to pursue claims before a court of general jurisdiction.
  6. The Organiser will process the personal data of the Participant lodging a complaint solely in connection with the complaint and within the scope of the complaints procedure. The information notice concerning the processing of data of persons lodging complaints is set out in Appendix 1 to the Terms and Conditions.

 

FINAL PROVISIONS

 

  1. A condition of participating in the Promotion is that the Participant has read and accepted the terms of these Terms and Conditions. By entering the Promotion, the Participant is deemed to have accepted these terms.
  2. In matters not covered by these Terms and Conditions, the generally applicable provisions of Polish law shall apply. If mandatory provisions of law regulate the participant’s rights or the Organiser’s obligations differently, those provisions shall take precedence over the provisions of these Terms and Conditions.
  3. These Terms and Conditions are available at the till in the stores where the promotion is running and in a dedicated section on the Organiser’s website.