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RETURNS

TO MAKE A RETURN, SELECT HOW THE PRODUCT WAS PURCHASED AND THEN FILL IN THE APPROPRIATE FORM.

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ONLINE - AFTER LOGGING INTO YOUR ACCOUNT

This option is for you if:

  • the product was purchased via a website

  • the purchase was made from your HEXELINE account

Go to or log in to your account, select the order from the list and follow the instructions.

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ONLINE - PURCHASE AS A GUEST

This option is for you if:

  • the product was purchased via the website,

  • the purchase was made as a guest, without logging into your HEXELINE account.

Click the "Continue as guest" button and follow the instructions.

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IN THE BRICK-AND-MORTAR SHOP

In the case of returning products purchased in a brick-and-mortar shop, please refer to the return policy in stores and the resulting return options.